the last three people we dealt with were great to work with. the installers were good
My Experience was awesome. Carlos who came out to assist me was very professional and wow did he know his stuff. He was so patient with me. He also help me to make choices on my project. What I like most about him he made me feel like he had been knowing me for a long time. That is how comfortable I was with him. I was very comfortable in making major decisions. I highly recommend this company but if you decide you want an estimate, ask for Carlos. He is awesome and very patient. If I could give 10 stars that is what I would give. Now ready for installation in a few weeks. So excited. Thank you Carlos Bev
Michele was extremely helpful and prompt on sending someone out to our house to correct our water issue!
Very professional the service was great Michele,Allen and Angelo went out their way to be helpful
In less than 8hrs walk-in shower was completed, I'm so happy with the work and top quality product that was installed. I would highly recommend Comfort Shower & Bath to all my family and friends. LOVE IT. I want to thank Andy, Angelo, Bart, Frank and rest of the crew for a job well done their help and support through the whole process. Let me also mention that they kept me informed of all details and progress. 😊
Allen was very helpful and easy to talk with regarding my needs for improving and installing my new shower. His knowledge of the process helped me very much to make an informed choice. I highly recommend this company for anyone who is looking to make any improvements in their home.
We just did a tub to shower conversion and our experience with Comfort Shower was outstanding. From the initial meeting with our salesman Zach to the installation by Joe, everyone was professional, courteous and friendly. The price was very reasonable and the end result is fantastic. We love our new shower, and would recommend Comfort Shower and Bath to anyone.
Chris has been terrific. He has been patient and helpful. He has answered all of our questions and had spent a great deal of time with us.He really went out of his way to make our bathroom look great within our budget.
Our experience with Comfort Shower and Bath was very satisfying from beginning to end. Chris, our salesman, was respectful, thorough and very professional. He worked with us so that we can get the best product for the best deal. The customer service in between sale and installation was very professional. Our system was installed by Joe. He was also very respectful and professional. He was proficient, clean, friendly and very experienced. The finished product was beautiful. Excellent customer service!
The character of a company reveals itself when something goes wrong. Our order went wrong, and Samantha in the Concierge Department stepped up and did the right thing. We wanted a walk-in shower and had signed all the paperwork for it. Early in the process it was discovered that the way the walls were constructed and the plumbling laid out in our vintage building made what we wanted impossible to do. The company came back with two alternatives, neither of which would work for us. At that point things got stalled a bit until I finally called the Concierge Department and spoke with Samantha. She listened to our situation and took action, cancelling our order and starting the refund process for us. She went above and beyond to satisfy us. Based on her actions, I would recommend Comfort Shower and Bath since they ended up doing the right thing in an unfortunate situation, and definitely recommend Samantha as the person to whom to talk. Of course, I am assuming that our refund check will be arriving in a timely manner; if not I'll repost this recommendation, but if you don't see that, you can assume everything went smoothly with that.
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